You must write the RMA number outside the package. You are responsible for all return shipping and handling charges for returned products and will not be reimbursed.

RETURN/REFUND POLICY

You can retum any product offer within 30 days from the date of order for a full refund of the purchase price less the Shipping and Handling Fee. Shipping and Handling is non-refundable. To return the product, you first must obtain a Return Merchandise Authorization number (RMA) from customer service by calling (833) 660-1900. You must clearly include the RMA number on the outside of the package to properly process the refund. All product returns must be received by the Company within 15 days from the initial call to our customer service department. You are responsible for return shipping. Any shipment that is returned without a WA number may not be eligible for a refund. This number must be written on the OUTSIDE of the package BEFORE you return to get a proper refund. Returns will not be accepted without an RMA number. "Return to sender" only accepted with an RMA number. Please be aware that all shipping costs incurred are non-refundable. This number must be written on the OUTSIDE of the package BEFORE you return to get a proper refund. Returns will not be accepted without an RMA number. The proper return address is listed on the top left hand corner of the shipping label on your most recent order. Please be aware that you will only be issued a refund for charges made to your account within the past 30 days. Your most recent shipment will be refunded if you have followed the correct return process. The Company will not accept packages including multiple months of returns. Your package needs to be returned to us no more than 30 days from the day you receive your RMA. If it is outside the 30 day window. you will be issued a 50% refund. RMA numbers DO expire. IMPORTANT NOTE: To protect your privacy, your identity must be confirmed by telephone or email for any account changes, including cancellations. A spouse may not cancel another spouse's order.

Once the product is received and checked by our warehouse. we will issue you the appropriate refund (or cancellation). Please allow up to 15 business days after we receive your returned product for refunds to be reflected on your card statement.

Once you have obtained your RMA please send the product back to:

CBD Natures Alternative
3220 Bennett Street
N. Saint Petersburg, FL 33713

Additionally, please note the following:

Shipping and Handling is non-refundable
All refunds will be processed to the original card used for purchase
All returns are subject to a $4.95 Return Product Fee (RPF)

RISK OF LOSS

All items purchased from The Company are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

The Company attempts to be as accurate as possible throughout the process. However, the Company does not guarantee that product descriptions or other content on the Website are accurate. complete, reliable. current. or error-free. If a product offered by the Company is not as described, your sole remedy is to return the unopened product

CHANGES TO TERMS AND CONDITIONS

WE RESERVE THE RIGHT, AT OUR DISCRETION, TO MODIFY, ADD, OR REMOVE PORTIONS OF THESE TERMS AND CONDITIONS AT ANY TIME AND EACH SUCH CHANGE SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING. THE DATE OF THESE TERMS AND CONDITIONS APPEARS UNDER THE "TERMS AND CONDITIONS" HEADING ABOVE. PLEASE CHECK THESE TERMS AND CONDITIONS PERIODICALLY FOR CHANGES. YOUR CONTINUED USE OF THIS SITE FOLLOWING THE POSTING OF CHANGES TO THESE TERMS AND CONDITIONS WILL MEAN YOU ACCEPT THOSE CHANGES.

THIS SITE DOES NOT PROVIDE MEDICAL ADVICE

The information, including but not limited to. text, graphics, images and other material contained on this website (the "Information") are for informational purposes only. The Information should not be considered complete and does not cover all health issues. The Company does not recommend the self-management of health problems nor does it endorse any particular type of medical treatment. The Information should not be used in place of a visit with, call to. consultation or advice from your physician or other health care provider. The Information is not a substitute for professional medical advice and nothing contained on this site or in a response to an e-mail is intended to be instructional for medical diagnosis or treatment We do not provide any medical advice. We urge you to contact your doctor if you feel you require medical advice or treatment.

THIS SITE IS INTENDED FOR ADULTS

This Website is not intended or designed to attract anyone under the age of 18. We do not collect personally identifiable information from any person we willfully know is under the age of 18. By using this Website. you acknowledge that you are 18 years or older.

Shipping Insurance

All insured orders are replaced or refunded on a case by case basis

CUSTOMER CARE

If you have any questions. please call us at (833) 660-1900. Customer Service is open from 9 am to 6:00 pm EST You may also email us 24 hours a day at info©cbdnaturesalternative.com. Emails are answered on a first come first serve basis. Most emails are typically answered same day, we do ask that you allow 24 business hours to receive a response.

Temporary Price Reduction

For your convenience and benefit, the Company may temporarily reduce the price of your order for promotional purposes, or to ensure that your purchase order transaction is capable of being processed by your credit card company or processor. If Company reduces the price of the Product as described herein, you will be billed at the reduced price until the promotional period ends or Company is assured of payment by your credit card company or its processor. after which time the Product price will be restored to its usual price. without prior notice to you. If your order is processed at the reduced price a new billing cycle will begin from the date of the new payment processing.

CREDIT CARD DESCRIPTOR, BILLING ERRORS

By ordering any products or services from the company, you authorize us to charge your credit card accordingly. This authority shall remain in effect until and unless you have canceled future orders of the products as described in this Agreement. If you believe that you have been billed in error, please notify our Customer Service Department at (833) 660-1900 immediately. If we do not hear from you within thirty (30) days after such billing error first appears on any account statement, the billing will be deemed accepted by you for all purposes, including resolution of inquiries made by your credit card issuer. You are deemed to have released Company from all liabilities and claims of loss resulting from any error or discrepancy that is not reported to Company within thirty (30) days of its appearance on your credit card account statement.

REPRESENTATIONS, DISCLAIMERS

it is our Company mission to provide our customers with the finest Products available. We believe in the efficacy of the Products we sell. You understand. however, that the statements on this Website, promotional materials and the Product have not been evaluated by the United States Food and Drug Administration. and the Product is not intended to diagnose, treat, cure or prevent any disease. The information provided by our Websites or this Company is not a substitute for a face-to-face consultation with your health care professional and should not be construed as individual medical advice. Individual results will vary.

The Product is intended for use by persons at least 18 years of age. If you are pregnant. nursing or taking any medication, you represent and warrant that you either have consulted, or will consult, with a health care professional before taking the Product, and you will cease immediately taking the Product and will contact a health care professional if you experience any ill effects or unintended side effects of the Product.

We want you to have the most accurate information concerning the Product. Information we communicate to you about the Product and/or its efficacy is obtained from independent third parties such as educational institutions. scientific and news articles and agencies. nutritional specialists. scientific reports and researchers ("Information Sources"). We do not warrant or represent that Information Sources are not error-free, nor do we warrant any Information Source or the methods that they use to arrive at their conclusions. All Product specifications, performance data and other information on our Websites are for informational and illustrative purposes only. and do not constitute a guarantee or representation that the Product will conform to such specifications or performance data.

We do not guarantee that you will have any specific or particular result or benefit from the Product. or that your experience will match those of others who use the Product. Individual results will vary from person to person.

YOUR REPRESENTATIONS

You represent that you are at least 18 years of age and that you will not permit a person under 18 to order, or use, the Product. You represent that the information provided by you when placing your order is up-to-date. materially accurate and sufficient for us to fulfill your order in a timely and efficient manner. You are responsible for maintaining and promptly updating your account information with us and keeping such information (and any passwords given to you for the purposes of accessing the Website and/or purchasing Products) secure against unauthorized access. Unless agreed otherwise or required by applicable law. any warranties provided in relation to the Product only extend to you on the understanding that you are a user, and not a reseller. of the Product. You shall not re-sell, re-distribute or export any Product that you order from the Website.

You agree to pay for the Product and any tax or VAT. shipping or handling of Product as such costs are specified by us on the Website when you submit your purchase order. Payment shall be made prior to delivery and by such methods as indicated c he Website (and not by any other means unless we have given our prior consent to such alternative payment methods).

INDEMNIFICATION

You agree to defend. indemnify. and hold harmless Company, its officers. directors, shareholders, employees, independent contractors, telecommunication providers. and agents, from and against any and all claims, actions, loss, liabilities. expenses, costs, or demands, including without limitation legal and accounting fees, for all damages directly, indirectly, and/or consequentially resulting or allegedly resulting from your misuse of the Website. or your breach of any of these terms and conditions of this Agreement. We shall promptly notify you by electronic mail of any such claim or suit, and cooperate fully (at your expense) in the defense of such claim or suit. If we do not hear from you promptly. we reserve the right to defend such claim or suit and seek full recompense from you.

NOTICES

Any notice or other communications arising in relation to this Agreement shall be given in writing by sending a letter to our company address:

CBD Natures Alternative
3220 Bennett Street
N. Saint Petersburg, FL 33713

In the case of sending notices to you, Company will use the address you provided to Company when you ordered your Product.

Intellectual Property Rights

This Website contains valuable trademarks and service marks owned and used by the Company. including but not limited to, the Company design logo. Any use of the Company marks without the prior written permission of the Company is strictly prohibited. The arrangement and layout of the Website, including but not limited to, the Company images, text. graphics, buttons, screensho., and other content or material (collectively. the "Site Content"), are the sole and exclusive property of the Company. UNAUTHORIZED COPYING, REPRODUCTION. MODIFYING. REPUBLISHING. UPLOADING. DOWNLOADING, POSTING, TRANSMITTING. OR MAKING DERIVATIVE WORKS OF THE SITE IS CONSIDERED VIOLATION OF INTELLECTUAL PROPERTY RIGHTS.

User Content

"User Content° of the Website user means any and all information and content that the user submits to The company by any means, including through social media (e.g.. Faceb.k.YouTube, Instagram, Pinterest Twitter), or uses with the Site (e.g., a user profile, product review, question & answer). You are solely responsible for your User Content. You assume all risks associated with use of your User Content, including any reliance on its accuracy, completeness or usefulness by others. or any disclosure of your User Content that makes you or any third party personally identifiable. You hereby affirm. represent, and warrant that (a) you own, or have the necessary licenses, rights, and/or consents to use your User Content with the Site as described herein and (b) your User Content does not violate the Acceptable Use Policy. You may not state or imply that your User Content is in any way provided, sponsored or endorsed by the company. Because you alone are responsible for your User Content. you may expose yourself to liability it for example, your User Content violates The company's Acceptable Use Policy. The company is not obligated to back up any User Content. makes no representation that it will do so. and you agree that The company may delete User Content at any time. By submitting your User Content or using it with the Site you automatically grant, and you represent and warrant that you have the right to grant, to The company an irrevocable, non-exclusive, royalty-free and fully paid. worldwide license to reproduce. distribute, publicly display and perform, prepare derivative works of. incorporate into other works. and otherwise use your User Content. and to grant sublicenses of the foregoing. solely for the purposes of including your User Content for use on the Site. on The company social media platforms, or as part of marketing initiatives. You agree to irrevocably waive (and cause to be waived) any claims and assertions of publicity or moral rights, or attribution with respect to your User Content. The company will treat any feedback. communications. or suggestions you provide to the company as non-confidential and non-proprietary. Thus, in the absence of a written agreement with the company to the contrary, you agree that you will not submit to The company any information or ideas that you consider to be confidential or proprietary.

PERMISSIBLE USE OF SITE

Subject to the terms of this Agreement, the company gran. you a limited, non-transferable, non-exclusive license to access and make personal use of the Site. This license does not include any resale or commercial use of the Site features or content. or the right to access or use the Site for any of the restricted purposes set forth below. the company may terminate this license at any time for any reason. The rights granted to you in this Agreement are subject to the following restrictions: (a) you shall not use the Site to place an order on behalf of yourself or a third party for resale: (b) you shall not license, sublicense, reproduce, sell. rent, lease, transfer. assign. distribute. host, or otherwise commercially exploit the Site. its products, or its content without the express written consent of The company: (c) you shall not modify, make derivative works of. disassemble. reverse compile or reverse engineer any part of the Site; (d) you shall not access the Site in order to build a similar or competitive service. or to download. copy or collect content or account information for the benefit of another merchant: (e) except as expressly sta. herein. no part of the Site may be copied. reproduced. distributed. republished, downloaded, displayed. posted or transmitted in any form or by any means without the express written consent of The company; and (f) you shall not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information or content (including images and text descriptions) of the Site without the express written consent of The company.

the company reserves the right, at any time, to modify. suspend, or discontinue the Site or any part thereof with or without notice. You agree that the company will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site or any part thereof.

DISCLAIMER ON WARANTIES

The company intends for the information and data contained in the Site to be accurate and reliable but since the information and data have been compiled from a variety of sources, they are provided 'AS IS' and "AS AVAILABLE". You expressly agree that your use of the Site and any information contained therein is at your sole risk. NEITHER The company NOR ITS THIRD PARTIES WARRANT THE ACCURACY OR COMPLETENESS OF THE CONTENT PROVIDED ON THIS SITE OR THE PRODUCTS OR SERVICES OFFERED FOR SALE ON THIS SITE. WE CANNOT AND DO NOT WARRANT THAT YOUR USE OF THIS SITE WILL BE UNINTERRUPTED, SECURE OR ERROR FREE. Accordingly, to the extent permitted by applicable law. The company EXPRESSLY DISCLAIMS ALL WARRANTIES. EXPRESS OR IMPLIED. INCLUDING WITHOUT LIMITATION. IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, ACCURACY, MERCHANTABILITY AND FITNESS FOR A PURPOSE, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING. COURSE OF PERFORMANCE OR USAGE OF TRADE. Some jurisdictions do not allow the disclaimer of warranties so such disclaimers may not apply to you.

LIMITATION ON LIABILITY

IN NO EVENT SHALL THE COMPNAY, OUR OFFICERS. EMPLOYEES, AGENTS, AFFILIATES, SUBSIDIARIES, PARENTS, JOINT VENTURES, SUCCESSORS AND ANY OTHER COMPANIES UNDER COMMON CONTROL WITH US BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFIT OR ANY INDIRECT. CONSEQUENTIAL, EXEMPLARY. INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR IN ANY WAY RELATED TO YOUR RELATIONSHIP WITH THE COMPANY, YOUR USE OF THE WEBSITE, PRODUCTS, OR THIRD PARTY SITES. EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO AND USE OF THE WEBSITE. PRODUCTS AND THIRD PAR, SITES ARE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA RESULTING THEREFROM. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN. OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR IN ANY WAY RELATED TO YOUR REIATIONSHIP WITH The company OR THIS AGREEMENT (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL ESBELE LIMITED TO THE GREATER OF (A) FIFTY US DOLLARS ($50) OR (B) AMOUNTS YOU'VE PAID THE COMPANY IN THE PRIOR 12 MONTHS. WE AGREE THAT ANY CLAIM BETWEEN US MUST BE BROUGHT WITHIN TWO (2) YEARS. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

ARBITRATION

YOU AND THE COMPANY AGREE TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT, SUCH AS ACCESS TO DISCOVERY, ALSO MAY BE UNAVAILABLE OR LIMITED IN ARBITRATION. Any dispute between you and the Company. its agents. employees. officers. directors. principals. successors. assigns, subsidiaries or affiliates (collectively for the purposes of this section, the company) arising from or relating to these Terms of Use and their interpretation or the breach, termination. or validity thereof: or the relationships which result from these Terms of Use, including disputes about the validity, scope, or enforceability of this arbitration provision (collectively, "Covered Disputes") will be settled by binding arbitration. Prior to initiating any arbitration. the initiating party will give the other party at least 60 days' advance written notice of its intent to file for arbitration. The Company will provide such notice by email to your e-mail address on file with the Company, and you must provide such notice by e-mail to the customer service email on the web site. During such 60-day notice period. the parties will endeavor to settle amicably by mutual discussions any Covered Disputes. In the event of a failure to achieve amicable settlement by expiration of the notice period, either party may initiate arbitration. The arbitrator will have the power to grant whatever individual relief would be available in court under law or in equity and any award of the arbitratorts) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction.

THE COMPANY AND YOU AGREE THAT ANY COVERED DISPUTE HEREUNDER WILL BE SUBMITTED TO ARBITRATION ON AN INDIVIDUAL BASIS ONLY. NEITHER THE COMPANY NOR YOU ARE ENTITLED TO ARBITRATE ANY COVERED DISPUTE AS A CLASS. REPRESENTATIVE OR PRIVATE ATTORNEY ACTION AND THE ARBITRATOR(S) WILL HAVE NO AUTHORITY TO PROCEED ON A CLASS, REPRESENTATIVE OfQ PRIVATE ATTORNEY GENERAL BASIS. If any provision of the agreement to arbitrate in this section is found unenforceable. the unenforceable provision will be severed and the remaining arbitration terms will be enforced (but in no case will there be a class, representative or private attorney general arbitration). Notwithstanding any provision in these terms to the contrary, we agree that if the company makes any future material change to this dispute resolution provision, it will not apply to any individual claim(s) for which you have already provided notice to the Company.

TERMINATION

The Company reserves the right to terminate your access to or use of this Website and/or your subscription to the Product should we believe that you have violated any of the terms of this Agreement or if we believe you have sought, in bad faith. charge backs, credit backs, Product returns, discounts or any other conduct designed to injure. harass or disrupt this Website or the Company's business operations.